Refund & Cancellation Policy

1. 14-Day Free Trial (Zero Cost Guarantee)

We want every cafe and restaurant owner in India to experience the speed and profit benefits of Hyperr Volt before paying a single rupee. Every account begins with a 14-day free trial. If our platform is not a fit for your dining setup, you can discontinue at any point during the trial with zero charges.

2. Subscription Cancellation

You may cancel your monthly or annual subscription at any time without question. Cancellation requests can be submitted via your dashboard or by emailing contact.hyperrvolt@gmail.com. Once cancelled, your service will remain active until the end of the current billing cycle, and no further renewals will be debited.

3. 7-Day Money-Back Guarantee for New Subscriptions

If you transition from the free trial to a paid plan and experience technical dissatisfaction within the first 7 days of payment, we will issue a 100% full refund back to your original payment method (Bank Account / UPI / Card).

4. Acrylic QR Stand Hardware Policy

Physical acrylic QR table stands delivered to your restaurant are custom printed with your cafe logo and permanent QR codes. Hardware replacement for physical damage in transit is free within 7 days of delivery.

5. How to Initiate a Refund Request

To request a refund, simply send an email from your registered email address to:

Email: contact.hyperrvolt@gmail.com

WhatsApp Helpline: +91 89494 75283

Refunds are processed within 3 to 5 business days via original UPI/Bank route.